Delivery terms

Delivery time

After confirmation, the order enters processing status. After processing the order, you will be informed about the status of your order via email.

The order processing period is usually 3-7 working days. For all orders placed on Fridays and weekends, the seller will contact you at the beginning of the following week.

From that moment, the delivery time is up to 7 working days.

Receiving delivery of the shipment

Courier service (external company that delivers goods for us) brings shipments to the delivery address in the period from 08:00 to 16:00. Please ensure that during that period there is a person at the address who can collect the shipment. When picking up the shipment, you need to visually inspect the package to make sure there are no visible damages. If you notice that the transport box is significantly damaged and you suspect that the product may be damaged, refuse to accept the shipment and notify us immediately, by calling the number +381600800850 or via email If the shipment is apparently undamaged, feel free to collect the shipment and sign the courier's address book. The courier tries to deliver each shipment twice. The usual practice is that if the courier does not find you at the address, he calls you on the phone number you left when creating the order and arranges a new delivery date. If he still does not find you at the address, the shipment will be returned to us. Upon receipt of the shipment, we will contact you in order to establish the reason for non-delivery and agree on resending.

Delivery fee

Delivery to the home address for all orders whose amount is 5000 dinars or more is free. If the value of the order is less than 5000 dinars, the delivery price will be 400 dinars including VAT.


By confirming the order, by clicking the CONFIRM button, you agree to the terms of delivery.